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Processing of personal data and cookies

This is where we gather all the information concerning your processing of personal data and cookies.

If any of your questions remain unanswered after consulting the information on this page, you can contact us by telephone on 01 53 75 00 00.

Any questions?

Contact us on 01 53 75 00 00
Open Monday to Friday, 9am to 6pm.

Can’t find an answer?

Contact us by e-mail at info@lepape.com
Or use the contact form.

You may at any time withdraw your consent to receive our promotional communications via the links provided in these communications. For any request concerning your personal data (deletion, copy or opposition, protection), please contact us here:
Leto

 

Purpose of the processing operation for which the data are intended

 

Order management and customer relations

We need information about you in order to process your orders and follow up on them (e.g. deliveries, invoices, accounting and, in particular, customer account management, loyalty program management, claims management and after-sales service).

 

Paying for your orders

When you pay on our sites, your payments are secure. Our site does not collect your payment data but only a payment identifier and part of your bank card’s digits to enable you to recognize the card used for the last payment. All your bank details are collected only by our PCI-DSS (banking security standard) certified payment service provider, which guarantees payment security.

 

Personalizing our services and the messages we send you

Your personal data enables us to improve and personalize the services we offer you and the communications we send you. For example: we may send you personalized e-mails based on the products you have consulted on our site or your purchases. During your browsing on our site, we may also recommend products similar to those you have already purchased or consulted and which correspond to your centers of interest.

 

Site security

We collect certain browsing data to enable us to ensure the security of our services and to detect, prevent or trace any malicious attempt or computer intrusion or any violation of the terms of use of our services.

 

Customer knowledge, statistics and site performance

To improve your experience on our website, we would like to know some of your preferences, if and only if you allow us to do so. This is the purpose of the consent form that appears when you enter the site. Here is the information you can choose whether or not to send us:

– Functional cookies: these files inform us about the contents of your shopping cart, the maintenance of your identification throughout your navigation and everything concerning your use of the functionalities of the Lepape website.

– Analysis cookies: these files enable us to obtain anonymous website traffic statistics, such as the type of smartphone you use when browsing, for the purpose of optimizing the ergonomics of our site.

– Advertising cookies: these files enable us to present you with our commercial offers on our partner sites.

– You can change your preferences concerning the acceptance of cookies at any time via the following link Consent choices

Recipients or categories of recipients of data

Your personal data will not be communicated to any third parties who may send you communications. They may be shared after being encrypted with tools used to route our campaigns.

 

Rights of opposition, query, access and rectification

You may at any time withdraw your consent to receive our promotional communications via the links provided in these communications. For any request concerning your personal data (deletion, copy or opposition, protection), please contact us here:
Leto

If you have another question, send us a message!